Stanza Warranty Information

This Limited Warranty is limited to Opus Flooring Canada Corp. Opus Flooring 2mm Vinyl Plank Flooring is warranted against wear through or lack of finish adhesion for a period of 10 years from the original date of purchase when used under normal conditions in a dry, indoor, residential setting.

The surface wear must be readily visible from a distance of 6 feet, measuring at least 1 square inch. Wear-through at the edges of Opus 2mm Vinyl Plank Flooring is excluded from the warranty. Opus 2mm Vinyl Plank Flooring must be installed following the recommendedinstallation instructions and with accessories, which have been approved by Manufacturer.

All Opus Hardwood planks must be inspected for possible, recognizable defects before and during the installation as any right to claim under warranty becomes invalid after planks with visible defects have been installed. This warranty applies only to the original purchaser of Opus 2mm Vinyl Plank Flooring and is not transferable. Warranty claims can only be accepted if the goods were delivered by the dealer in the original packaging. The warranty does not apply if Opus 2mm Vinyl Plank Flooring has not been cleaned, maintained or cared for according to the cleaning and care instructions provided by Manufacturer.

This manufacturer warranty does not cover: surface wear or damage caused by abusive conditions; misuse of the product; freight damage; modification, alteration, repair or service of the product by anyone other than the authorized manufacturer representative; accidents as such, but not limited to, damage caused by scratching, severe impact, cutting, negligence, fire, flooding. This warranty is of diminishing value: it takes account of value resulting from use.

In the event of a claim meeting the conditions of Opus Flooring’s 10 year limited residential warranty. Opus Flooring will provide the dealer with materials free of charge to replace or repair the defective flooring system panels. This does not include labour costs, if the product for which a claim is made is no longer available; the customer shall be able to choose from Opus Floorings current product range of equal value. Opus Flooring warrants repaired or replaced products for the remainder of the original warranty period only. The above are the consumer’s sole and exclusive remedies for claims under this warranty. Opus Flooring reserves the right to inspect the installed flooring system panels and remove samples if needed for analysis.

To make a claim under this warranty contact your Opus Flooring dealer within 30 days following the date of discovering or detection of wear-through, fade or straining. An original proof of purchase (including the date of purchase) must be presented when requesting warranty service.

This warranty, dated 04/05/2012, supersedes all manufacturer warranty’s all previously issued.

Warranty Disclaimer

This limited warranty is in lieu of all other warranties, both express and implied. OPUS FLOORING DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Opus Flooring shall not be liable for any special, indirect, incidental or consequential. Any damage that occurs during shipping is the responsiblyof the shipping company. Some provinces/states do not allow the exclusion or limitation of incidental or consequential damages, or have limitations on how long an implied warranty lasts, so this exclusion or limitation may not apply to you. The applicable warranty gives you specific legal rights and you may have other rights that vary from province/state to province/state. The forgoing warranty constitutes the entire agreement of Opus Flooring with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements and communications regarding such subject matters, whether oral or written. No modification, amendment, waiver or discharge of this warranty or any of its items shall bind Opus Flooring unless in writing and signed by a duly authorized representative of Opus Flooring.